Novartis Japan President: Using Japanese Values to Thrive in Global Business

Novartis Holding Japan President Masao Torii shares how he utilizes Japanese values to lead his companies and earn trust from the global head offices. With over 40 years of experience and as President of 4 Japanese affiliates, he argues that the Japanese culture and values can be used to develop employees in multinational organizations. He also talks about the challenges for non-Japanese people working in Japanese organizations. Also see his article here

Masao (Mark) Torii is the President of Novartis Holding Japan K.K. and has held the position since July 1, 2016. He started his career in Nippon Roche as assistant to the president and subsequently headed the diagnostic and pharmaceutical businesses. Following his 21 years in Roche in Japan, the US, and the Switzerland, he assumed the position of president of Japanese affiliates of Rhone-Poulenc Rorer, Schering-Plough and Boehringer-Ingelheim, before finally joining Novartis in 2016.

He is a graduate of Loyola College, Maryland, USA (BA) and Sophia University (MBA) and completed Advanced Management Program at Harvard Business School, USA. He is currently an Executive Committee member of Swiss Chamber of Commerce and Industry in Japan.

As a communications professional and educator for more than 25 years, Prof. Gil Chavez has worked with many of the top brands in the Asia Pacific region planning communications programs with executives to improve their performance in media interviews, press conferences and investor relations presentations.

Prof. Chavez has spent more than 20 years working in international business in Japan, as managing director of Hill & Knowlton and in corporate and marketing communications at IBM Asia Pacific. He has been a professor of public relations and advertising at California Polytechnic State University. He was also a competitive market analyst for the consulting division of Nortel Networks. Before coming to Japan, he worked in public relations and as a reporter and editor in the United States.

MS in Mass Communications, University of Kansas
BA, Colorado College