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8 results found for Hospitality

The Art of the 7-Minute Shinkansen Clean: 3 Secrets to Japanese Innovation

…and includes the word “bird”). Why? To turn what used to be considered a “three-K” job (kitsui: hard, kiken: dangerous, kitanai: dirty), into a fun and friendly hospitality job. The…

Global Japan
DEC 12, 2018

Beyond Omotenashi? How to Showcase Japan to the World

When Christel Takigawa gave her famous “Omotenashi” speech to help Tokyo win the 2020 Summer Olympics bid in 2013, it…

Global Japan
NOV 22, 2018

Can Inbound Tourism Boost Japan’s Economy?

Thanks to the growing Asian middle class and favorable policy changes such as the easing of visa requirements, Japan’s inbound tourism is…

Career Success
SEP 14, 2018

Disrupting the Hotel Experience with MOXY

The MOXY boutique hotel chain, run by Marriott, aims to be a game changer for the hospitality industry. Focused on a new generation of travelersーfun huntersーthe MOXY business model is fueled…

Tech & Innovation
DEC 19, 2017

Innovation in the Kitchen at a Michelin-star Hotel in the Mountains of Hokkaido

…for innovation in hospitality practices. To me, cooking is an art. The whole customer experience, from the very moment of booking until the return home, needs to be elevated to…

Global Japan
MAR 10, 2017

Communicating the Spirit of Okinawa

…all strive to accomplish. Exceeding expectations is not easy and, of course, in a perfect world that is what every single hospitality professional aims to achieve. However, realistically speaking, that…

Global Japan
FEB 3, 2017

Willingness to Act: The Secret to Japanese Hospitality?

are anticipated and dealt with, and the genuine hospitality of our associates. Hospitality is a mindset that we all need to be able to act on. CV: So how do…

The Innovative Business Model of Oreno Restaurants

Steven Neo finds out about the innovative business model of Oreno restaurant that is making a major impact in the F&B industry.