Akiko Katsuki

Head, Customer Relations, Laguna Garden Hotel (Ginowan, Okinawa, Japan)

Akiko Katsuki

Head, Customer Relations, Laguna Garden Hotel (Ginowan, Okinawa, Japan)

One of Japan’s most accomplished hospitality professionals, Akiko Katsuki is Head of Customer Relations at the Laguna Garden Hotel in Ginowan, Okinawa (Japan). Her glamorous career and her relentless spirit of adventure have brought her to exciting destinations, where she held key roles within industry leading hospitality providers: the Ritz Carlton (Naples), the Mandarin Oriental (Hong Kong), the Windsor Hotel Toya (Hokkaido). Akiko currently spends most of her time sharing her strong vision and her love for the hospitality industry with her younger colleagues, in a continuous effort to enhance their commitment and passion for ultimate customer satisfaction.

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